![]() ![]() That's where iOS System Recovery comes in. If your phone are able to receive signal from your buttons pressing and appear "Slide to power off" bar, but the screen won't respond or the spinning wheel is constantly spinning on the screen, or anything else, how can you complete shutting off the iPhone X? Use a Troubleshooting Tool If iPhone X Will Not Turn Off If the tap of "Restart" in AssistiveTouch menu get your iPhone X turned off successfully, there may be a physical fault with the Side/Power button that is needed to be replaced. Your iPhone X turns off and back on soon. This will pop up an "Are you sure you want to restart your iPhone" message, select Restart to confirm. To turn off iPhone X with AssistiveTouch menu, tap the widget to open the AssistiveTouch menu, from there, tap Device and then select More., tap Restart. It looks like a black circle or square with white gradient circles. The floating AssistiveTouch widget will show on your iPhone X screen instantly. You can also do this by going to Settings > Accessibility > Accessibility Shortcut and turning on switch next to AssistiveTouch. To enable AssistiveTouch, go to Settings > Accessibility > Touch, then tap AssistiveTouch to toggle on it. Here are guided instructions on how to enable AssistiveTouch and use it as virtual Side + Volume buttons instead to shut off your iPhone X: If you're not sure whether the Side button is broken or not, try opening AssistiveTouch on your phone, a software option that allows you to access many of favorite functions on iPhone X without touching the screen or pressing the buttons. As a result, you can't turn off your iPhone X. ![]() If the Side button doesn't work, definitely, any press on the button won't trigger the "Slide to power off" option on the screen. Make sure that the physical Side button (which is also called Power button, Sleep/Wake button) on the iPhone X is in a good working state. Enable AssistiveTouch When Side Button Doesn't Work If the problem is related to a mirror software error, a hard reset should clean it completely and get the iOS a fresh start.ĭoesn't solve the problem? Go ahead and try the next step. Now, you can try the standard way of powering off your iPhone X again. When you see the Apple logo appear, let go of the button. Don't release the button when the iPhone X turns off and back on. To hard reset the iPhone X, press and quickly release the Volume Up button, press and quickly release the Volume Down button, then hold down the Side button on the upper right side. This step may not work for any issue that prevents your iPhone X from turning off, but it has helped numerous users and put their phones back to operating state. Since your device can't shut off as it should the normal way, instead, you'll need to do a hard reset to see if the problem persists. Alternatively, go to Settings > General > Shut Off to turn it off. Then, simply swipe it to power your iPhone X off. Usually, to turn off an iPhone X, press and hold the Side button (aka the Sleep/Wake button) and either Volume button until the " Slide to power off" appear on the screen. Related: How to recover deleted call history from iPhone Force Reboot If iPhone X Won't Turn Off In other words, you can go through these troubleshooting steps to try fixing the problem if an newer iPhone (XS, XR, 11, 12, etc) or an older iPhone (8, 7, 6s, 5s) has shut off problem. The following tips below apply to all iPhone models. When your iPhone X will not turn off, here is what you can do. Typically, the reasons why an iPhone X won't shut down could be a result of a misbehaving app, corrupted iOS software, physical button damage, or even bad screen. So your iPhone X won't turn off properly? This situation isn't fun, especially when you want to conserve power in the long run in the case that there isn't an outlet or charging cable nearby. It's really a frustrating moment when you can't turn off the iPhone X: you keep pressing the power button on the phone and "Slide to power off" doesn't appear, or you try to swipe it with your finger from left to right side of the screen but nothing happens. ![]()
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